Vignesh Aiyer
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Recent activity by Vignesh Aiyer-
Is my payment info secure?
Yep. We never share any of these details with restaurants, and we encrypt everything the second you hit that “order” button. We use Verisign, which is the leader in SSL encryption, to make sure no ...
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Can I have two Favor accounts with the same email address?
Unfortunately, no. Because that email is tied to your username, you can only have one account per email address.
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Who do I call to check on the status of my order?
You’ll want to call the restaurant. Check your order confirmation email for their phone number.Or, if you’d like, you can reach out to Favor’s Customer Care team on our Contact Us page.
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Where did these restaurant ratings and reviews come from?
They’re from Favor users just like you. In fact, you can review any restaurant you’ve ordered from on our website.
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How does Favor make ordering delivery more eco-friendly?
We offer the option to decline things like napkins, plastic-ware and other unnecessary items during checkout. Hey, it’s a start.
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How do I share my opinion about a particular restaurant?
Any time you see a restaurant’s rating displayed, you can click that section to add your own two cents. If you need realtime support, reach us on our Contact Us page.
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When is my credit card charged?
Your card is charged as soon as you place your order, just as it would be when ordering over the phone.
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I forgot my username. Or my password. Or both. What now?
Your username is often the email address you would have used to register your account. As for the password, you can click the “Forgot My Password” link and we’ll get you sorted out.And if you still...
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I have a confirmation email, but the restaurant says they don’t have my order. What gives, Dr. Grub?
If you’re hearing that they’ve not received your order, reach us immediately on our Contact Us page and we’ll get things sorted out.
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What happens after I submit an order?
We send your order to the restaurant as soon as you hit the button. The restaurant tells us they’re working on the order, we email you a receipt and text you a confirmation.